Rent-to-Own – Terms & Conditions
Ironclad Sentry | BackStreet Surveillance Equipment
These Rent-to-Own Terms and Conditions apply to BackStreet Surveillance mobile surveillance equipment purchased through Ironclad Sentry's rent-to-own program. Ironclad Sentry serves as the authorized retailer, while BackStreet Surveillance provides the equipment and applicable technical support, maintenance, and warranty services.
By placing an order, the customer acknowledges and agrees to the following terms and conditions.
Rental Term
The customer agrees to a minimum rental term of twelve (12) months. If the customer terminates the rental prior to completion of the initial 12-month term, the customer shall remain responsible for the full cost of the 12-month rental period, less any payments already made.
Ownership of the BackStreet Surveillance unit shall transfer to the customer only after twenty-four (24) consecutive monthly payments have been made in full and on time at the agreed-upon rate.
Upon transfer of ownership, the unit will include a three (3) year factory warranty provided by BackStreet Surveillance, if applicable.
If the customer terminates this agreement prior to completing all 24 required payments, any and all claims to ownership or equity in the unit shall be forfeited.
Operational Costs
Following the initial twenty-four (24) month term, the customer shall be responsible for maintaining the required data service for the unit.
The customer agrees to maintain BackStreet Surveillance's unlimited cellular data plan for as long as the unit remains in operation.
Additional services, including optional live video monitoring, may be subject to separate monthly charges.
Delivery & Setup
A one-time delivery and setup fee will be calculated based on the customer's time zone and added to the first month's rental payment.
This fee covers the applicable delivery and initial setup of the BackStreet Surveillance equipment.
Delivery arrangements and scheduling will be coordinated with the customer following order confirmation.
Service & Repair
If the unit experiences a system failure due to normal operation, BackStreet Surveillance shall, at its sole expense, repair or replace the defective equipment or components, subject to applicable warranty and service conditions.
If the unit is damaged due to vandalism or external causes, BackStreet Surveillance will make reasonable efforts to repair or replace the unit. However, such damage may be subject to customer responsibility depending on the circumstances and applicable insurance coverage.
In the event the unit becomes non-functional due to a covered system failure, the customer shall receive a service credit.
The credit will be calculated by dividing the monthly rental rate by thirty (30) days to determine a daily rate, which will be applied for each full day the system is not operational.
Customers may contact Ironclad Sentry for assistance with coordinating service requests involving BackStreet Surveillance equipment.
Limits of Liability
BackStreet Surveillance provides mobile surveillance systems that rely on electronic components and third-party monitoring services.
While commercially reasonable efforts will be made to respond to events, neither Ironclad Sentry nor BackStreet Surveillance guarantees the prevention of property damage, theft, or bodily injury.
To the fullest extent permitted by law, Ironclad Sentry, BackStreet Surveillance, and applicable monitoring providers shall not be liable for any indirect, incidental, or consequential damages, including but not limited to property damage, theft, loss of use, loss of profits, or bodily injury arising from or related to the use or performance of the equipment or services.
In all cases where liability is established, the total cumulative liability of BackStreet Surveillance shall not exceed an amount equal to three (3) months of rental fees.
The customer is solely responsible for maintaining adequate insurance coverage for any potential losses, damages, or liabilities arising during the rental term.
Payment Terms
The first month's rental payment, including any applicable delivery and setup charges, is due prior to delivery of the unit.
The customer agrees to pay all subsequent monthly rental fees in advance via automatic ACH bank draft in accordance with the applicable rental agreement.
Rental pricing, payment schedules, and additional services will be outlined in the customer's order confirmation or rental agreement.
Default & Recovery
If the customer fails to make payment and becomes delinquent for more than forty-five (45) days, BackStreet Surveillance reserves the right, subject to applicable law, to terminate the agreement and pursue recovery of the equipment and any remaining amounts owed.
Any equipment recovery or collection action shall be carried out in accordance with applicable laws and the executed rental agreement.
Customer Support & Contact Information
For questions regarding your order, rental agreement, equipment, billing, or service coordination, please contact Ironclad Sentry.
Ironclad Sentry
Customer Support: support@ironcladsentry.com
Phone: 1-833-673-6879
Website: www.ironcladsentry.com
Equipment Manufacturer & Service Provider:
BackStreet Surveillance
www.backstreet-surveillance.com
Last Updated: November 5, 2026
By placing an order for a BackStreet Surveillance rent-to-own product through Ironclad Sentry, the customer acknowledges and agrees to these terms and any applicable equipment-specific rental agreement.