Winchester Warranty Information:
We are proud to stand behind our products with the best safe warranty in the industry.
Safes made by Granite Security Products, Inc. (GSP) come with a limited lifetime warranty, beginning on the purchase date, against defects in materials and workmanship. The mechanical or electronic lock is warranted against defects in materials and workmanship for a period of two (2) years from the purchase date. (TS9, TS19, TS12, TS20, TS26, and TS36 have a 1-year warranty) Proof of purchase is required to obtain service.
GSP may, at its discretion, open or repair the damaged safe on location, provided it is located within 100 miles of a skilled safe technician. If the safe is damaged to the extent that it cannot be opened by normal means, then GSP will have the safe opened by a skilled safe technician to retrieve the owner’s belongings. The maximum expense to repair or open a safe is limited to $300.00 USD.
This warranty does not cover neglect, misuse, or abuse. It also does not cover damage caused by tampering with or altering any part of the product (including, but not limited to, removing the safe door). It also does not cover consumables such as batteries for the electronic lock. The safe must not be housed in an enclosed swimming pool area. The safe is to be located in an area that is climate-controlled and installed as instructed in the Owner’s Manual.
The warranty on a Winchester Safe covers a product that is deemed new, undamaged, and in the exact same condition when it left our factory. When a safe is damaged by freight or dropped, it may have received structural damage to the unit that could compromise the integrity of the fire protection and/or security. In the case where we deem a product to have an invalid warranty, we will provide parts at a cost.
The Limited Lifetime Warranty can be transferred, for a fee, to subsequent purchasers or owners with the prior written consent from GSP.
Certain exclusions to this warranty are: safes used in a commercial or industrial environment, water damage of any kind, paint finish, and loss or damage by any means of personal property inside the safe.
GSP provides this warranty in place of all other warranties and assurances, whether expressed or implied. GSP accepts no liability for incidental or consequential damage or loss by anyone as a result of using this safe.
To activate this warranty, please fill out the registration card which came with your new safe and return it to the address noted below or Register Online.
Granite Security Products, Inc. Attn: Warranty Registration 2151 Heritage Parkway, Bldg 200 Mansfield, TX 76063
Warranty Periods:
- 2 Years: Warranty period for defects in materials and workmanship for mechanical or electronic locks. This excludes the TS-9, TS-12, TS-20, TS-26, TS-36.
Replacement Guarantee: The report needs to be submitted within a 6-month period. We will replace, refund, or repair at our discretion.
Sports Afield and Remington Lifetime Warranty:
SA Consumer Products has a reputation for providing the industry’s best warranty. And it’s not because we don’t trust our products—it’s because we do. We build Sports Afield safes, Sanctuary safes, and Remington safes to last a lifetime, but we also know life is unpredictable. The good news is you can always count on us to take care of you in times of need. SA Products has the only true Lifetime Warranty in the safe category with Lifetime coverage on fire, natural flood, theft, locks, parts, and paint including repair labor and free freight shipping on repair parts or replacement safes.
Lifetime Warranty – Safes:
SA Consumer Products, Inc. will repair or replace, at their sole discretion, any Sports Afield gun safe damaged by fire, forced entry, forced attack, or natural flood for the lifetime of the original owner.
SA Consumer Products, Inc. will repair or replace, at their sole discretion, any Sports Afield gun safe with defective parts, paint, or lock for the lifetime of the original owner.
If SA Consumer Products, Inc. deems a replacement safe is to be sent, they will pay the freight costs to ship the replacement safe to the original owner.
This lifetime warranty is limited to the safe and expressly excludes any loss associated with the contents of the safe.
SA Consumer Products, Inc. reserves the right to receive full evidence of your misfortune, such as a police report and/or homeowner’s statement of coverage. This warranty is not valid outside of the United States and Canada.
Proof of registration and copy of sales receipt must be on file at the time of claim. Visit our website at www.sportsafieldsafes.com to register your safe.
Lifetime warranty only applies to the original owner of the safe.
SA Consumer Products, Inc. shall only be responsible and liable when the safe is used in compliance with the directions specified in your new Sports Afield Safe Owner’s Manual.
Failing to secure your safe properly to the floor per instructions in the Users Manual will void the Warranty of the Safe.
SA Consumer Products, Inc. requires that specific guidelines be followed for repair. The safe will be repaired in-home if possible (to include parts and labor); however, if factory replacement is necessary (at SA Consumer Products, Inc.’s sole discretion), the replacement will be shipped freight prepaid, curbside delivery.
This warranty is inclusive and is in lieu of any and all other warranties, express or implied. Specifically excluded are the warranties of merchantability and fitness for a particular purpose. This warranty is limited to the safe itself and/or its value and does not include consequential damages of any kind including, but not limited to, the contents in and of the safe.
Tuffy Security Products Warranty:
We build Tuffy steel products to last a lifetime, and that is how long we will stand behind them. Tuffy steel products are fully warranted against defects in material and workmanship, excluding the coating, under normal use during the time that the original owner possesses the vehicle in which the part is installed and used. Products not manufactured by Tuffy Security Products at their facility, including, but not limited to, component parts and accessories, are covered by their manufacturer's standard warranty, not the Tuffy warranty. Tuffy aluminum products are covered by this warranty for one year from the date of purchase by the original owner.
Exclusions:
- Warranty does not cover rusting, the coating, expenses for installation, service, or downtime.
- Warranty does not cover material, labor, or additional parts required for replacement or repair of damages, malfunctions, or service failures caused by abuse (including fire or wreckage), misuse, neglect, failure to follow the manufacturer's operating and/or installation instructions, repairs made or attempted by unauthorized persons, and/or any claim for incidental or consequential damages for breach of any express or implied warranties.
Limitation of Liability: Tuffy Security Products, Inc. shall only be responsible to the extent of replacing or repairing materials supplied to customers which are determined by Tuffy Security Products, Inc. to be defective and shall have no liability beyond such repair or replacement. Tuffy Security Products, Inc., expressly disclaims all other warranties, express or implied, and specifically disclaims any implied or other warranty of fitness for any particular purpose for which the product is supplied without Tuffy Security Products, Inc.'s knowledge or consent.
Voidance of Warranty: Any use or application of the material and/or products supplied to its customers for the purpose not intended for such material and/or products shall operate to void all warranties, and Tuffy Security Products, Inc. expressly disclaims any liability resulting from material and/or product failure in such event.
Proof of Purchase: Proof of purchase is required. Special order and custom products are exempted from this Tuffy Warranty.
Barska 1 Year Warranty - Safe/Lock Box:
BARSKA warrants this new safe/lock box to be free of defects in material and/or workmanship under normal use for a period of twelve (12) months from the date the product is purchased. This limited warranty is delimited to repair or replacement only. This warranty does not cover damage caused by improper installation or maintenance. BARSKA disclaims all liability for incidental or consequential damages resulting from misuse, abuse, accident (such as dropping), fire, flood, service or repairs other than those performed by BARSKA, acts of nature, or arising out of any breach of this warranty. Altering the product under any circumstances will automatically void the warranty.
For service under this limited warranty, please have available the proof of purchase and the purchase date and location, as well as a detailed description of the problem. This warranty is not transferable and only applies to the original purchaser with proof of purchase from BARSKA or from an authorized dealer. This warranty applies only to products purchased within the United States, excluding Alaska, the Hawaiian Islands, and all U.S. territories in the Caribbean and the Pacific.
BARSKA will examine and go through troubleshooting procedures, product repair, or replacement of defective part(s) or units with new part(s) or provide a new unit, if necessary, during the warranty period. Reasonable shipping/handling charges may apply and are based on Barska’s sole discretion. Purchaser shall be required to prepay Shipping/handling charges with a check or money order to BARSKA at the time the product is returned. The Return Merchandise Authorization Number (RMA#) and shipping/handling charge MUST be obtained from BARSKA in advance of return. BARSKA shall not be liable for damages or loss occurring during shipping or unauthorized return. Please visit www.barska.com or call 909.445.8168 to obtain the RMA#, Shipping/handling amount, and for more information.
BARSKA reserves the right to modify or discontinue, without prior notice to the purchaser, any model or style of the product. BARSKA will determine, at its sole discretion, whether a product will be repaired or replaced. BARSKA reserves the right to discontinue or change any feature of its products at any time. If an exact replacement or product is not available, BARSKA reserves the right to provide a part or product that matches as closely as possible.
Limitation of Remedies
BARSKA disclaims any warranties, express or implied, whether of merchantability or fitness for a particular use, except as expressly set forth herein. The sole obligation of BARSKA under this limited warranty shall be to repair or replace the covered product, in accordance with the terms set forth herein. BARSKA expressly disclaims any lost profits, general, special, indirect or consequential damages which may result from breach of any warranty or arising out of the use or inability to use any BARSKA product. Any warranties which are implied and which cannot be disclaimed shall be limited in duration to a term of one year from the date of original retail purchase.
Some states do not allow the exclusion or limitation of incidental or consequential damages or limitation on how long an implied warranty lasts, so the above limitations and exclusions may not apply to you.
BARSKA 855 Towne Center Drive, Pomona, CA 91767
TacticalWalls 1-Year Warranty:
Tactical Walls warranties our products to be free from defects in workmanship and materials, under normal residential use and conditions, for a period of one (1) year from the day you received your order.
Hold Up Displays Limited Lifetime Warranty:
Our Lifetime Warranty reflects our commitment to build products that last a lifetime. Should your Hold Up Displays product become damaged or defective, we promise to repair or replace it to perfect working condition. You deserve products that just work, and we’ll make sure that they do. We’ve experienced the frustration of redeeming a warranty… talking to a support agent that knows little about the products you’ve bought, “talking” to a robot that seems to endlessly walk you in circles… And that’s why we’re dedicated to doing things differently. You give us a call and we’ll answer within 5 seconds. You’ll talk to someone who loves firearms and is daily involved in building the racks you’re using. So rest assured that if on the off chance something goes wrong with your order, we’re a phone call or email away from making things right!
The Lifetime Warranty does not cover loss, theft, deliberate damage, or cosmetic damage that does not hinder the performance of the product.
Your display unit is warranted against defects in material and workmanship for its lifetime provided the following:
- The unit is purchased from an authorized dealer or direct from the manufacturer.
- The unit is used for what its name implies it should be used for.
- The unit has not been altered in any way or damaged by misuse.
- The unit is properly installed as stated in the Installation Instructions. (The warranty is provided only to the original purchaser.)
Directions for Returning a Display Unit for Warranty Consideration or Replacement Parts
Submit to warranty@holdupdisplays.com, the following information:
- Name
- Address
- City, State, Zip
- Phone
- Email Address
- Model #
- Approximate date of purchase
- Order number
- Amount paid for the product
- Location of purchase
- Statement of what the problem seems to be
Once approved, you will be issued a Return Authorization (RA) number, or asked to discard the product. You will then be issued a refund of your purchase price, or sent a replacement product of equal or higher value.
If asked to return the product, ship the display fixture, RA number, and the information listed above to the following address:
Hold Up Displays, Inc.
Warranty and Returns Department, RA #_____
21700 Noble Ave.
Ontario, WI 54651
Armasight Warranty:
Armasight Standard Limited Warranty: Your Armasight product is guaranteed to be free of defects in materials and workmanship from the original date of purchase under the Armasight Standard Limited Warranty. The applicable Armasight Standard Limited Warranty period for each product is provided in the table below.
Armasight Extended Limited Warranty: Armasight products properly registered with Armasight within a period of 60 days from the date of purchase are eligible for extended warranty coverage, at no additional charge, extending the length of the warranty in accordance with the table below. Any products not registered with Armasight within 60 days of the date of purchase will only be covered by the Armasight Standard Limited Warranty.
Product Type: Armasight Night Vision Devices
- Standard Limited Warranty: 1 year from the date of purchase on components and workmanship
- Extended Limited Warranty: 3 years from the date of purchase on components and workmanship
Product Type: Armasight Thermal Imaging Devices
- Standard Limited Warranty: 1 year from the date of purchase on components and workmanship
- Extended Limited Warranty: 3 years from the date of purchase on components and workmanship
Product Type: Armasight Laser and Illumination Devices
- Standard Limited Warranty: 1 year from the date of purchase on components and workmanship
- Extended Limited Warranty: 3 years from the date of purchase on components and workmanship
Product Type: Armasight Components and Accessories
- Standard Limited Warranty: 6 months from the date of purchase on components and workmanship
- Extended Limited Warranty: 1 year from the date of purchase on components and workmanship
*The Extended Limited Warranty period is in place of, not in addition to, the Standard Limited Warranty Period. All warranties exclude user-replaceable batteries.
Armasight Accessories
Some Armasight Accessories may be sold as co-branded or under a brand name other than Armasight, and therefore may have a manufacturer warranty that will be recognized and applied in place of, not in addition to, the Armasight warranty.
Armasight Re-Armed™
Products that are part of our Armasight Re-Armed™ program go through more than simple refurbishing. Our technicians meticulously repair devices utilizing OEM components and thoroughly test everything before giving it their stamp of approval and offering it to our dealers. While these products may not be new, we want you to be confident in the product you are purchasing with one of the best warranties you’ll find on refurbished products.
Armasight Re-Armed™ products have a manufacturer part number (MPN) ending in “REARMED”.
Product Type: Armasight Night Vision Devices (Re-Armed™)
- Standard Limited Warranty: 3 months from the date of purchase on components and workmanship
- Extended Limited Warranty: 1 year from the date of purchase on components and workmanship
Product Type: Armasight Thermal Imaging Devices (Re-Armed™)
- Standard Limited Warranty: 3 months from the date of purchase on components and workmanship
- Extended Limited Warranty: 1 year from the date of purchase on components and workmanship
Product Type: Armasight Laser and Illumination Devices (Re-Armed™)
- Standard Limited Warranty: 3 months from the date of purchase on components and workmanship
- Extended Limited Warranty: 1 year from the date of purchase on components and workmanship
Product Type: Armasight Accessories (Re-Armed™)
- Standard Limited Warranty: 3 months from the date of purchase on components and workmanship
- Extended Limited Warranty: 1 year from the date of purchase on components and workmanship
*The Extended Limited Warranty period is in place of, not in addition to, the Standard Limited Warranty Period. All warranties exclude user-replaceable batteries.
Examples of Warranty Periods
Below you can find examples of different scenarios with the corresponding warranty coverage period:
You Purchased: Armasight Night Vision Device (Brand New)
- Purchase Date: January 1, 2021
- Did you register the product within 60 days of purchase? No
- Your Warranty: Armasight Standard Limited Warranty
- Expires: December 31, 2021
You Purchased: Armasight Night Vision Device (Brand New)
- Purchase Date: January 1, 2021
- Did you register the product within 60 days of purchase? Yes
- Your Warranty: Armasight Extended Limited Warranty
- Expires: December 31, 2023
You Purchased: Armasight Night Vision Device (Re-Armed™)
- Purchase Date: January 1, 2021
- Did you register the product within 60 days of purchase? No
- Your Warranty: Armasight Standard Limited Warranty
- Expires: March 31, 2021
You Purchased: Armasight Night Vision Device (Re-Armed™)
- Purchase Date: January 1, 2021
- Did you register the product within 60 days of purchase? Yes
- Your Warranty: Armasight Extended Limited Warranty
- Expires: December 31, 2021
The Armasight Extended Limited Warranty is a great opportunity to protect your product for longer. Make sure you register within 60 days of purchase to receive this benefit.
Product Registeration
To register a product:
1. Create an Account, Here.
2. Once you are signed in, head to the Warranty Registration Page to register your product.
Register within a period of 60 days from the date of purchase. Registration of products will provide access to the following perks;
- The Extended Limited Warranty
- Product/Software updates
- Troubleshooting and frequently asked questions
- Armasight news, exclusive content, and new product releases
How to File a Warranty Claim
All products must be pre-approved and a Return Merchandise Authorization (RMA) issued by Armasight prior to return for warranty purposes. Return Authorizations may be requested by email support@armasight.com or Contact Form. Once your claim has been processed, you will receive a confirmation email containing your RMA number and PDF return form with detailed instructions on how to return your product.
Failure to obtain an RMA or follow the instructions provided on the return form may result in significant delays as we will be unable to begin work on your unit until this documentation has been properly completed and received.
Shipping, postage, transportation, insurance, duties, taxes and delivery are the customer’s responsibility. To ensure proper delivery, we highly recommend that you utilize a carrier that offers shipment tracking and delivery notification and insurance (e.g., UPS, FedEx, USPS). We reserve the right to request proof of purchase and to evaluate the Armasight brand products for exclusions.
This Limited Warranty does not cover any of the following:
- Damage or defect resulting from tampering, alterations, or modifications of the product;
- Damage resulting from improper or abnormal use or care;
- Cosmetic damage, or ordinary wear and tear of a product, that does not affect the functionality of the product;
- Damage or defect resulting from repair or service of the product other than by those persons or entities authorized to perform repair or service for Armasight products;
- Damage or defect resulting from improper installation, storage, or failure to conduct routine maintenance;
- Damage or defect found by Armasight to have been due to use in conjunction with equipment that is electrically or mechanically incompatible with, or of inferior quality to, the product, as well as failure to maintain the environmental conditions specified by the manufacturer;
- Accident, loss or theft of the product;
- Damages to products subject to a voided or expired warranty
Transfer of Warranty
This Limited Warranty is non-transferrable and only applies to the original owner of the product.
Legal StuffThis warranty applies only to Armasight products sold after the effective date of this document. Any Armasight products sold prior to the effective date of this document remain subject to the warranty provided at the time of purchase.
This warranty policy is for United States domestic customer use only and is not valid for international customers, returns, or requests for service. If you are an international customer and require service, please contact the company from which the item was purchased. Purchases outside the United States are subject to separate warranty documentation.
Export of Armasight products (including operator manuals) may be controlled by the U.S. Department of State Directorate of Defense Trade Controls, in accordance with the International Traffic in Arms Regulations (ITAR), Title 22, and Code of Federal Regulations Part 120-130 and/or the U.S. Department of Commerce Bureau of Industry and Security in accordance with the Export Administration Regulations (EAR), Title 15, Code of Federal Regulations Part 730. Armasight products may require a license for export or re-export from the United States, including transfer to non-U.S.Persons, as defined by the ITAR. It is the customer’s responsibility to request and obtain any required licenses or other authorization for the export of the subject items, and to ensure that the requirements of all applicable laws, regulations, and administrative policies are met. Diversion contrary to U.S. law is prohibited.
The Armasight brand, its owners, parents and affiliates will not be liable for any indirect, special, incidental, or consequential damages related to the Armasight brand products and warranty, including, but not limited to, lost income, lost revenue, or lost profit, whether such damages were foreseeable or not at the time of purchase, and whether or not such damages arise out of a breach of warranty, a breach of agreement, negligence, strict liability or any other theory of liability. To the extent permitted by applicable laws, there are no representations or warranties of any kind, express or implied, with respect to the performance or condition of the Armasight product, including but not limited to, merchantability or fitness for a particular purpose. Armasight will not be liable for any claims, actions, suits, proceedings, costs, expenses, damages or liabilities arising out of the use of your Armasight product. Operation and use of the product are the sole responsibility of the customer. Some states do not allow the exclusion or limitation of incidental and consequential damages, or implied warranties, so the above limitations or exclusions may not apply to you. This warranty does not cover products exported outside the United States. This warranty gives you specific legal rights, and you may be entitled to other rights that vary from state to state. Liability is limited to replacement, repair, or refund in the form of a credit. The warranty provided herein is the only warranty made with respect to your Armasight brand product.
ATN Factory Warranty:
ATN is committed to providing high-quality products and stands behind their craftsmanship with a factory warranty that varies depending on the product type. The specific warranty terms for each product are clearly listed in the product description. This ensures that you are fully informed about the warranty coverage applicable to your purchase. For customers seeking additional peace of mind, an extended warranty option is available. For more details or to purchase an extended warranty, please contact Ironclad Sentry at info@ironcladsentry.com or call us at 1-833-673-6879. Our dedicated customer service team is ready to assist you with any questions or concerns regarding your ATN product warranty.
Athlon Optics Lifetime Warranty:
Athlon Optics proudly offers a Lifetime Warranty for all its products, ensuring your investment is protected against defects in materials and workmanship.
We believe in the quality and performance of our optics, and we want you to feel confident in your purchase. Our Lifetime Warranty is a testament to our commitment to providing the highest level of customer satisfaction. Should your Athlon Optics product ever fail due to a defect, we will repair or replace it at no charge to you. This warranty is fully transferable and does not require a receipt or proof of purchase.
What's Covered:
- Defects in materials
- Workmanship issues
What's Not Covered:
- Damage caused by misuse
- Damage caused by improper handling
- Unauthorized modifications or repairs
- Normal wear and tear
How to Make a Warranty Claim:
- Contact Athlon Optics Customer Service to initiate your warranty claim.
- Provide the product details and a description of the issue.
- Follow the instructions provided for returning the product for repair or replacement.
For further information, visit the Athlon Optics Warranty Page. Rest assured, with Athlon Optics, you have a partner committed to excellence and customer satisfaction, ensuring your optics remain a reliable companion in your outdoor adventures.
Anker SOLIX Warranty Policy:
At Ironclad Sentry, we proudly offer the Anker SOLIX warranty policy, providing comprehensive support across a range of Anker SOLIX products. Each product category has a defined warranty period to ensure peace of mind for every purchase made with us. Review the warranty information below to find specific coverage details for your Anker SOLIX product.
Warranty Periods by Product Type:
Power Banks:
- Anker GaNPrime / Prime / Nano / MagGo Power Banks come with a 24-month warranty.
- Anker PowerCore Reserve carries an extended 36-month warranty.
- Other Power Banks are covered for 18 months.
Chargers:
- Anker GaNPrime and AnkerPrime Chargers, along with the Anker 511 Charger (Nano 3, 30W) and Anker MagGo Wireless Chargers (excluding the 737 MagGo Charger), all have a 24-month warranty.
- All other chargers come with an 18-month warranty.
AC Power Products:
- Anker GaNPrime, Prime, Nano, and MagGo Charging Stations are warranted for 24 months.
- Other AC Power products are covered for 18 months.
Hubs and Adapters come with an 18-month warranty.
Cables:
- The Anker Micro Cable, Audio Cable, HDMI Cable, and Thunderbolt Cable are covered for 18 months.
- The Anker PowerLine II 3-in-1 Cable has a Lifetime Warranty.
- USB-A to Lightning Cable in the PowerLine, PowerLine+, and PowerLine Select+ series is covered for 18 months, while PowerLine II, PowerLine+ II, PowerLine III, and PowerLine+ III have a Lifetime Warranty.
USB-C to Lightning Cables:
- PowerLine III Flow, PowerLine Select, and PowerLine Select+ are covered for 18 months.
- Anker 541 and 542 Bio-Nylon, as well as the 310 and 322 USB-C to Lightning Cables, are covered for 24 months.
- New Nylon, PowerLine II, PowerLine+ II, PowerLine III, and PowerLine+ III cables come with a Lifetime Warranty.
USB-A to USB-C Cables:
- Anker 310, 322, Bio-Braided, and Right Angle USB-C Cables are warranted for 24 months.
- PowerLine Select+ series offers an 18-month warranty, while the PowerLine, PowerLine+, PowerLine II, PowerLine+ II, and PowerLine III cables have a Lifetime Warranty.
USB-C to USB-C Cables:
- PowerLine III Flow and the 515 USB4 Cable carry an 18-month warranty.
- Models such as Anker 765, 543, and 544 Bio-Nylon, the 310 and 322 USB-C to USB-C, and Right Angle cables are covered for 24 months.
- PowerLine, PowerLine+, PowerLine II, PowerLine+ II, PowerLine III, PowerLine+ III, PowerLine Select+, and New Nylon offer a Lifetime Warranty.
Screen Protectors are covered for 12 months, while Phone Cases have an 18-month warranty. Mouse and Keyboard products are covered for 18 months.
Special Product Warranties:
For particular Anker products, the warranty may vary. Please refer to the following links for additional coverage information:
- Anker SOLIX X1 Home Energy Storage System: Warranty Policy
- Anker Solar Generators, Portable Power Stations, Solar Panels, and Powered Coolers: Warranty Policy
Additional Product Warranties:
- Roav Products: 12-month warranty.
- Soundcore: Warranty & Exchange Policy
- eufy Products: Warranty & Refund Policy
- Nebula: Warranty & Refund Policy
- AnkerWork: Warranty Policy
- AnkerMake: Warranty Policy
For any questions related to your Anker SOLIX warranty coverage, please contact Ironclad Sentry's customer support at 1-833-673-6879 or email us at support@ironcladsentry.com. We’re here to ensure your satisfaction with every product purchase.
Pecron Warranty Information:
At Ironclad Sentry, we are grateful to our valued customers for choosing Pecron products. We appreciate the trust you've placed in Pecron, and we thank you for helping us thrive in the market. We look forward to serving you now and in the future.
Warranty Registration
To extend your Pecron warranty, please register your product within 30 days of purchase. Registration activates an additional 12-month warranty for brand-new portable power stations purchased directly from Pecron's authorized channels. Please note that this extended warranty is limited to portable power stations and excludes accessories, chargers, carts, and solar panels. For the E1500LFP model, registration grants an additional 3-year warranty.
Register Your Pecron Product
Ensure your product is protected by completing the registration form within the specified timeframe to secure the extended coverage for your Pecron power station.
VigorPool Warranty Information:
Vigorpool provides a limited warranty to the original buyer who purchased from Vigorpool.com, covering defects in workmanship and materials under normal consumer use during the applicable warranty period, which begins on the date of purchase.
This limited warranty applies only within the country of purchase. Warranty coverage is void if items are taken outside the country of purchase or shipped to a different country directly from an authorized online purchase.
Warranty Period:
Vigorpool Power Products are covered for 2 years from the purchase date by the original buyer. A sales receipt or other proof of purchase is required to validate the warranty start date.
Exclusions:
The warranty is void in cases involving:
- Misuse, abuse, improper modification, or incorrect installation.
- Substitution or addition of parts, natural wear from elements, impact by solid objects, or intentional damage.
- Products not purchased from official sources (www.vigorpool.com).
- Purchases without valid proof of purchase.
- Lost, stolen, or free products.
For Customer Support, please contact: support@ironcladsentry.com.
How to Claim Your Warranty:
-
Submit a Warranty Claim:
Visit the Claim Warranty page, fill out the forms with your order information, a detailed description, and a video showing the defect or issue. Our support team will respond within 24 hours (excluding weekends and holidays). -
Troubleshooting:
Troubleshooting will be completed within 5 business days. If a defect is confirmed, Vigorpool will issue a Return Material Authorization (RMA) number and provide the warehouse address for the return. Ensure the RMA number is clearly displayed on the return shipping label of any outer package being returned to Vigorpool. Do not write the RMA number on the actual box, as packages without a visible RMA number may not be accepted. -
Replacement:
Upon receipt of the item at our warehouse, Vigorpool will replace the defective product within 15 business days. Final resolution depends on replacement item availability.
For any questions or assistance, please contact us at support@ironcladsentry.com.
MIRA Safety Warranty Information:
The MIRA Safety brand is built on its reputation for producing durable, strong, supreme-quality products to a niche market of customers who insist on the highest quality of tactical, protective, and safety gear. It is nearly impossible for our products to experience subpar quality, but in the rare event that this occurs, we will make it our priority to address the issue as swiftly as possible. For more information on warranty claims, please visit MIRA Safety Warranty Page.
Renogy Warranty Information:
Ironclad Sentry is dedicated to providing high-quality Renogy products, each backed by a comprehensive warranty to ensure customer satisfaction. Below is an overview of the warranty coverage for Renogy products purchased through Ironclad Sentry within the United States.
Limited Warranty
Renogy products are warranted to be free from defects in workmanship and materials under normal use and service from the date of purchase by the user ("Purchaser"). This limited warranty covers substantial defects in material, workmanship, and performance.
Warranty Periods
The warranty period varies by product category:
- Solar Panels and Solar Kits: 10-year material and workmanship warranty.
-
Batteries:
- GEL Batteries: 2 to 3-year material and workmanship warranty, depending on the model.
- AGM Batteries: 2-year material and workmanship warranty.
- Lithium Iron Phosphate (LFP) Batteries: 5 to 8-year material and workmanship warranty, depending on the model.
- Portable Power Stations: 1-year material and workmanship warranty.
Note: Specific warranty periods for each product can be found in the product documentation or on the Renogy website.
Warranty Claims Process
- Contact Customer Support: If you experience any issues with your Renogy product, contact Ironclad Sentry's Customer Support Team at 1-833-673-6879 or support@ironcladsentry.com.
- Provide Necessary Information: Be prepared to provide proof of purchase, product serial number, and a detailed description of the issue.
- Obtain Return Merchandise Authorization (RMA): If the issue qualifies under warranty, you will receive an RMA number and instructions for returning the product.
- Return the Product: Ship the product to the designated address, ensuring it is properly packaged to prevent further damage during transit.
- Inspection and Resolution: Upon receipt, Renogy will inspect the product and determine whether to repair or replace it. If repair or replacement is not feasible, a refund may be issued.
Exclusions and Limitations
The warranty does not cover failures or damages resulting from:
- Normal wear and tear.
- Improper installation, operation, or storage.
- Insufficient ventilation or inadequate maintenance.
- Unauthorized repairs, modifications, or additions.
- Misuse, abuse, neglect, or contamination.
- Exposure to extreme temperatures or environmental conditions.
- Acts of nature, such as fires, floods, earthquakes, or severe weather.
Warranty Registration
To facilitate efficient service, register your Renogy product's warranty by visiting the Renogy Warranty Registration page. Registration allows Renogy to contact you in the unlikely event of a safety notification and expedites the service process.
Additional Support
For further assistance or questions regarding the warranty, please contact Ironclad Sentry's Customer Support Team at 1-833-673-6879 or support@ironcladsentry.com.
This warranty policy applies only to Renogy products purchased in the United States through authorized sellers and channels, including Ironclad Sentry.
Harvest Right Warranty Information:
Full One-Year Warranty
Warranty Period: One year from the original ship date (applies to the continental U.S. 48 states).
Included: Freeze Dryers, Premier oil vacuum pumps, and oil-free vacuum pumps.
Ironclad Sentry Responsibility: Repair or, at our discretion, replacement of any part of the freeze dryer and/or vacuum pump that proves defective in workmanship or materials.
Customer Responsibility: Replacement of parts damaged due to misuse or neglect of the product.
Limited Warranty: Years Two and Three
Warranty Period: Two to three years from the original ship date (applies to the continental U.S. 48 states).
Included: Compressor, Condenser, and Evaporator.
Ironclad Sentry Responsibility: Repair or replacement of any part of the sealed refrigeration system (compressor, condenser, evaporator, tubing) that fails due to defective workmanship or materials.
Customer Responsibility: Diagnostic charges to determine defects and costs for transportation or delivery of the appliance for service.
Limited Warranty: Alaska, Hawaii, Canada, and Puerto Rico
Warranty Period: As per the time periods listed above.
Included: Freeze Dryers, Premier oil vacuum pumps, and oil-free vacuum pumps.
Ironclad Sentry Responsibility: Same warranty provisions as above. However, service must be performed by the customer or an approved local service provider.
Customer Responsibility: Transportation costs for repairs, local service provider fees, and parts replacement for damages due to misuse or neglect.
Limited International Warranty
Warranty Period: One year from the original ship date.
Included: Freeze Dryers, Premier oil vacuum pumps, and oil-free vacuum pumps.
Ironclad Sentry Responsibility: Support provided through telephone and email. Replacement parts will be provided at Ironclad Sentry’s discretion.
Customer Responsibility: Local service costs, replacement parts due to misuse or neglect, and transportation fees for receiving parts.
Normal Responsibilities of the Consumer
The warranty applies only to freeze dryers used in clean environments and operated according to Ironclad Sentry's guidelines. The customer is responsible for:
- Proper use, installation, and operation per the product manual.
- Connection to a grounded power supply of sufficient voltage.
- Ensuring the freeze dryer operates in a clean, ventilated area within a temperature range of 35°F–95°F.
- Proper handling to prevent damage, such as avoiding lifting the unit by the door.
- Maintaining the freeze dryer and vacuum pump as per instructions.
- Ensuring freeze-dried food is thoroughly dried before packaging.
- Using durable, airtight containers with fresh oxygen absorbers.
Exclusions
- Modifications or aftermarket accessories.
- Consequential or incidental damages, including property damage and economic loss.
- Service calls not involving defects in workmanship or materials.
- Damages caused by unauthorized service providers or external factors such as misuse or inadequate power supply.
- Products with altered or removed serial numbers.
- Use of extension cords instead of direct power connections.
Service
To establish the warranty period, retain proof of purchase such as a delivery slip or receipt. Service under this warranty is available by contacting Ironclad Sentry at the address below:
Harvest Right
2320 N. 2200 W.
Salt Lake City, UT 84116
USA
801-386-8960
This warranty provides specific legal rights, and additional rights may vary by state.
Blue Alpine Warranty Information:
One-Year Warranty
Warranty Period: Blue Alpine LLC freeze dryers are warrantied for 12 months from the ship date if shipped directly from the factory or the date of purchase if purchased at a retail store. Proof of purchase is required for warranty claims. If the unit requires shipping back to our facility for maintenance, one additional month will be added to the warranty.
If the customer has the ability to use the machine but chooses not to set it up or use it, this time will still count toward the warranty period.
Blue Alpine LLC Responsibility: Repair or replacement, at our discretion, of any part of the freeze dryer and/or vacuum pump that proves defective in workmanship or materials. We strive to ensure that machines are operational and that customers can resume use promptly.
Customer Responsibility:
- Small components such as a vacuum pump, computer board, or software updates may need to be replaced by the user.
- Customers are responsible for preparing the freeze dryer or components for shipment to Blue Alpine LLC.
- Parts must be shipped back before replacements can be sent, and photos of the shipment must be provided before return shipping is scheduled.
Customers are explicitly responsible for any misuse or neglect, including but not limited to:
- Plugging the unit into 240V outlets.
- Dropping the unit during installation.
- Improper connection of the vacuum pump to the drain hose.
- Damages caused by acts of God (e.g., lightning strikes).
International Limited Warranty (Including Alaska & Hawaii)
For units sold outside the continental U.S., Blue Alpine LLC provides a parts-only warranty for one year.
- Customers are responsible for shipping and freight charges related to warranty parts and services outside the lower 48 states.
- Service to install parts must be arranged and paid for by the customer.
If the customer opts to pay for shipping to and from our facility, we will coordinate and perform full repairs.
Limited 3-Year Warranty
Warranty Period: Blue Alpine LLC offers a limited warranty for 36 months from the ship date if purchased directly from the factory or the date of purchase at a retail store. Proof of purchase is required. If the unit requires shipping back to our facility for maintenance, an additional month will be added to the warranty.
Blue Alpine LLC Responsibility: Repair or replacement, at our discretion, of any sealed refrigeration system component (compressor, condenser, evaporator, tubing, condenser fan) that fails due to defective workmanship or materials.
Customer Responsibility:
- Diagnostic charges to determine defects.
- Transportation costs for shipping or delivery of the appliance for service.
- Physically preparing the freeze dryer or components for shipment to Blue Alpine LLC.
- Shipping damaged parts back before replacements are issued.
Normal Responsibilities of the Consumer
The warranty applies only when freeze dryers are used in clean environments and operated in accordance with Blue Alpine’s instructions. The customer is responsible for:
- Proper use and installation as per the manual and local electrical codes.
- Using a grounded power supply of sufficient voltage.
- Operating the appliance in a clean, ventilated area with temperatures between 35°F and 95°F.
- Properly maintaining the freeze dryer and vacuum pump (e.g., regular oil changes).
- Ensuring freeze-dried materials are completely dry before packaging.
- Using appropriate, airtight containers with fresh oxygen absorbers.
- Performing necessary software updates.
- Completing simple repairs, such as PCB/motherboard replacement, as needed.
Blue Alpine LLC is not responsible for the quality of freeze-dried materials or their packaging, as results depend on user-controlled variables.
Exclusions
The warranty does not cover the following:
- Modifications or aftermarket accessories.
- Consequential or incidental damages, including property damage.
- Natural events (e.g., flooding, fire, wind).
- Unauthorized repairs or services.
- Use of non-Blue Alpine repair parts.
- External causes such as misuse, inadequate power supply, or power anomalies.
- Machines with altered or removed serial numbers.
- Use of extension cords, reversed polarity outlets, or plugging into 220V.
- Failure to return requested components to Blue Alpine LLC.
- Noisy operation (freeze dryers inherently produce noise).
- Damage to vacuum pumps due to improper maintenance or use.
Service
Customers must provide proof of purchase to establish the warranty period. Service under this warranty can be obtained by contacting Ironclad Sentry at the following address:
Ironclad Sentry
482 Southbridge Street, PMB 158
Auburn, MA 01501
Phone: 1-833-673-6879
Email: support@ironcladsentry.com
Non-Transferability of Warranty:
This warranty applies only to the original purchaser and cannot be transferred.
Return of Parts or Items:
If parts or items are provided under warranty, Blue Alpine LLC may require the return of old or damaged parts for evaluation. Failure to return these items within 60 days may result in the warranty being voided.
Rambo Bikes Warranty Information:
Lifetime Frame Warranty
Rambo Bikes frames are warranted against factory defects for the lifetime of the original purchaser as long as they remain the owner of the Rambo bike. This warranty is non-transferable.
1-Year Limited Manufacturer Warranty
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The warranty period begins the day the bike is received and ends immediately upon any sale or transfer of the bike to another person.
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The bike must be registered by the original owner using the bike’s serial number within 30 days of receiving the bike.
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Extended warranty packages are available through a third-party vendor and can be purchased at checkout. Extended warranties begin the day the manufacturer’s warranty period ends.
Important Note: Rambo reserves the right to use replacement parts from demo or lightly used inventory for warranty claims. All parts undergo a meticulous inspection by the technical team to ensure quality standards are met before use in your repair.
What the Manufacturer's Warranty Does Not Cover
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Normal wear and tear, including consumable parts such as tires, tubes, brake pads, chains, derailleurs, frame chips, kickstands, pedals, and crank arms.
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Damage or defects caused by failure to follow instructions in the owner’s manual, accidents, misuse, negligence, abuse, improper assembly, installation of incompatible parts or accessories, operator error, or water damage.
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Modifications made to the bike by the customer.
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Battery damage caused by improper storage, water damage, normal wear, or improper charging.
Claim Process
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Contact Rambo customer service by phone at 952-283-0777.
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The Rambo Technical Team will review your claim and determine whether the issue is covered under warranty.
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If approved, customer service will assist you in troubleshooting the problem and initiating a repair.
For additional assistance or questions about your warranty, please contact:
Ironclad Sentry
482 Southbridge Street, PMB 158
Auburn, MA 01501
Phone: 1-833-673-6879
Email: support@ironcladsentry.com
EMP Shield Warranty Information:
EMP Shield products are backed by a comprehensive warranty to ensure customer satisfaction and product reliability. For detailed terms, conditions, and coverage information, please review the official EMP Shield Limited Lifetime Warranty document here.
For any warranty-related questions or claims, feel free to contact EMP Shield customer support.
Dillon Manufacturing Lifetime Warranty
Dillon Manufacturing offers a Limited Lifetime Warranty against manufacturing defects within the normal scope of use. This warranty ensures that Dillon Manufacturing will repair or replace, at its discretion, any products found to be defective under normal and appropriate utilization, provided the product is still within its expected lifespan.
Important Notes:
- The term "lifetime" refers to the lifespan of the product, not the owner’s lifetime. For example, a deer blind that has served well for 15-20 years in extreme weather conditions is considered to have reached the end of its lifetime.
- Products past their lifetime, showing breakdown or wear and tear due to extensive use, are not covered under this warranty.
- The warranty applies exclusively to the original retail purchaser and is non-transferable.
What the Warranty Covers:
- Manufacturing defects under normal and appropriate usage within the product's lifespan.
- Repair or replacement of defective parts at Dillon Manufacturing's discretion.
What the Warranty Does Not Cover:
- Damage caused by high winds, extreme weather conditions, unattended use, or normal wear and tear.
- Improper installation, misuse, neglect, alteration, improper maintenance, or unauthorized attached parts.
- Damage beyond the product's expected lifespan.
Conditions for Warranty Claims:
- The customer must present an original dated receipt from an authorized dealer to validate the warranty claim.
- If a product is deemed repairable by Dillon Manufacturing, repair may be provided instead of replacement. Customers will be instructed on how and where to ship the product for repairs.
Shipping Policy for Warranty Repairs:
- Customers are responsible for shipping the product to and from Dillon Manufacturing’s warehouse for repair services.
Each situation will be evaluated individually by Dillon Manufacturing to determine whether the issue is a manufacturing defect or wear and tear. The final decision on warranty claims lies at the discretion of Dillon Manufacturing.
For questions or assistance with warranty claims, please contact us at support@ironcladsentry.com or call 1-833-673-6879.
Pecron Warranty Information:
We appreciate your trust in Pecron products and thank you for your support. Your satisfaction is important to us, and we look forward to continuing to serve you.
Warranty Registration
To activate your extra 12-month warranty, please register your Pecron product within 30 days of purchase.
Eligible Products:
- Brand new portable power stations purchased directly from Pecron’s official channels.
- The E1500LFP qualifies for an additional 3 years of warranty coverage.
Not Covered Under Extended Warranty:
- Accessories
- Chargers
- Carts
- Solar panels
To complete your warranty registration, visit the official Pecron registration page:
Warranty Registration
For any questions or assistance, please contact us at:
1-833-673-6879
Alien Hydroponics Warranty Information:
Warranty: Parts (Excluding Pumps)
ALIEN hydroponic system parts (excluding pumps) are warranted against manufacturer defects to the original owner from the date of original purchase for 3 years. In the event of defective materials and/or workmanship, Black Dog Horticulture Technologies & Consulting, Inc. (BDHTC) will repair or replace, at its option, the defective product within 45 days from receipt of the defective product for the first three years after purchase.
After 3 years, BDHTC will offer repair services or parts as long as parts are available; the cost of repairs and parts after 3 years is the sole responsibility of the customer. Shipping of the defective product to BDHTC is the sole responsibility of the customer. Return shipping of the repaired or replaced parts is covered by BDHTC up to $50 per incident for the first six months after purchase. If return shipping exceeds $50 within the first six months, the customer will be notified and must pay the remaining balance before the product is shipped back. After six months, all shipping costs, both inbound and outbound, are the sole responsibility of the customer.
The warranty does not apply to damage resulting from, but not limited to, improper care, misuse, exposure to caustic or corrosive chemicals (including fumes caused by burning sulfur), normal wear and tear, improper installation, failure to provide reasonable and necessary maintenance, or improperly packaging and shipping parts back to BDHTC. We highly recommend using a traceable shipping method such as UPS or FedEx.
Warranty: Pumps
JET-STREAM™ pumps are warranted against manufacturer defects to the original owner from the date of original purchase for 1 year. In the event of a defective pump, BDHTC will repair or replace, at its option, the defective pump within 45 days from receipt of the defective pump for the first year after purchase.
After 1 year, BDHTC will offer repair services or replacement pumps as long as parts are available; the cost of repairs and pumps after 1 year is the sole responsibility of the customer. Shipping of the defective pump to BDHTC is the sole responsibility of the customer. Return shipping of the repaired or replaced pump is covered by BDHTC up to $50 per incident for the first year after purchase. If return shipping exceeds $50 within the first year, the customer will be notified and must pay the remaining balance before the pump is shipped back. After one year, all pump shipping costs, both inbound and outbound, are the sole responsibility of the customer.
The warranty does not apply to damage resulting from, but not limited to, improper care, misuse, exposure to caustic or corrosive chemicals, allowing the pump to run dry, normal wear and tear, improper installation, failure to provide reasonable and necessary maintenance, or improperly packaging and shipping pumps back to BDHTC.
For any warranty inquiries, please contact 1-833-673-6879 or email support@ironcladsentry.com.