Need Help? Call 1-833-673-6879
Call 1-833-673-6879
Mon-Fri 9am-5pm
Sat- Sun 9am-3pm
At Ironclad Sentry, we aim to provide a seamless shipping experience for our customers. If a brand-specific shipping policy is not specified, the following terms apply:
Free Standard Shipping
We offer free standard shipping on all eligible orders within the continental United States.
Processing Time
Orders are typically processed within 1-3 business days before being shipped.
Delivery Time
Once shipped, orders usually arrive within 5-7 business days.
Shipping Confirmation
You will receive a shipping confirmation email with tracking details once your order is on its way.
For questions about your shipment or delivery, please contact us:
Ironclad Sentry
482 Southbridge Street, PMB 158
Auburn, MA 01501
Phone: 1-833-673-6879
Email: support@ironcladsentry.com
Shipping Preparation: Your safe will be dispatched from our facility within 1-3 business days. Given the weight, it will be shipped via a freight company on a big rig with a liftgate.
Delivery Appointment: The freight company will contact you to arrange a delivery time within 5-10 business days. It's essential that the delivery site is accessible, and someone is present to receive the order.
Curbside Delivery: This service, included in your purchase, provides delivery to the curb of your driveway. Please note that the delivery personnel will not assist with unpacking, moving the item beyond the curb, or disposing of packaging materials.
Before Accepting the Delivery:
Additional Notes:
For any questions, feel free to contact Ironclad Sentry Customer Support:
support@ironcladsentry.com | 1-833-673-6879
We are pleased to offer complimentary expedited shipping on all orders within the contiguous 48 United States. Enjoy the convenience of fast and free shipping on your entire purchase, with no minimum order value required.
Shipping Speed: Orders are processed and shipped within 1-2 business days, ensuring prompt delivery of your items. We understand the importance of receiving your order quickly, and we strive to expedite the shipping process for your convenience.
Shipping Carriers: We utilize UPS and/or FedEx as our trusted shipping carriers to ensure secure and reliable delivery of your orders within the specified timeframe.
Shipping Estimates: Enjoy free expedited shipping automatically applied to all eligible orders within the contiguous 48 United States. Experience the convenience of fast delivery without any additional charges.
Shipping Refunds: As part of our commitment to customer satisfaction, shipping fees are not applicable for orders eligible for free expedited shipping. In the unlikely event that products are damaged during transit, please contact us immediately to initiate a refund or replacement process.
Support Contact: For any inquiries or assistance related to the shipping and delivery of our proudcts, please reach out to Ironclad Sentry's dedicated customer support team via email at support@ironcladsentry.com or phone at 1-833-673-6879.
Shipping Methods: All Tuffy products will be shipped via FedEx or UPS unless otherwise quoted. Quoted rates are for standard ground shipping unless otherwise noted. Expedited shipping is available for additional charges. Please call or email for an expedited shipping quote.
Shipping Damage Claims: Contact Tuffy within 3 days of the delivery to report any shipping damage and initiate a shipping damage claim. It is the customer’s responsibility to note any shipping damage at the time of receipt no matter how minor. Minor shipping box damage can indicate damage to the product inside. This includes:
Shipping damage can also occur without any obvious packaging signs to the shipping box. For this reason, the contents should be inspected before signing for the delivery.
For any questions, feel free to contact Ironclad Sentry Customer Support:
support@ironcladsentry.com | 1-833-673-6879
Free Shipping: Barska.com offers free shipping for orders $59 and above, carrier depends on product and ship-to location. Free shipping Items will be shipped by one of the following:
U.S.A ONLY void in Alaska, Hawaii, Puerto Rico, and Virgin Islands
Order Shipment Times: Orders placed before 9 AM PST Monday-Friday will ship out the same day. Orders placed after 9 AM will ship out the next business day.
Estimated Delivery Dates: This is an estimation of the delivery date calculated by adding, standard ground service for a select shipping carrier, time it takes to process/pack the order and time it takes to secure payment transaction. Holidays and weekends are not considered transit days for shipping. Shipments may also be delayed due to payment verification, weather, address verification, stock availability, seasonal high demand, and online technical issues. While we strive to ship orders for timely delivery, we do not guarantee a delivery date.
Large Quantity orders that required LTL [Less Than Truck Load] or freight shipping are also eligible for free shipping
Expedited Shipping: Expedited shipping cost is calculated and varies by item and location. Expedited orders placed before 9 AM PST Monday-Friday will ship out the same day. Orders placed after 9 AM will ship out the next business day.
Shipment Tracking: Tracking numbers are updated daily Monday-Friday by 5 PM PST.
Freight Shipping: Shipping and handling charges on all orders vary; contact your Barska.com account manager for our most current and competitive rates, options, and shipping specials. For the Customer's protection, we ship only to the verified billing address of the customer's credit card. In some circumstances, international shipping may be available. Please call for details.
Terms and Conditions Apply Only to End Users Sales at Barska.com
Free Shipping Service Includes:
White Glove Shipping - $150.00: Contact us for more information.
(Ship to HI, AK, VI, PR must contact us to get shipping quotation before ordering)
For weekend or after-hours delivery, please contact customer service at 1-888-666-6769 for more information. NOTE: An additional service charge may be applied if the safe is being delivered to a rural or unincorporated address.
Freight Shipping Terms for Larger Items/Safes: Please allow 10-15 business days for the freight order to be delivered. The customer will be contacted by the independent freight carrier before delivery to schedule a delivery time. If the delivered item has been damaged in transit, the customer may refuse the shipment if the inside product has also been damaged. If the product is found to be damaged upon opening the package, the customer needs to contact Barska within 5 days of receiving the product to report the damage. Customers who cancel or refuse their freight order within 1-15 business days of placing the order must pay the return freight shipping cost. This excludes refusals due to damage during transit. If the delivered item has been damaged in transit, the customer has within 5 days of receiving the item to report the damage in order to ship the item back with no additional charge.
For any questions, feel free to contact Ironclad Sentry Customer Support:
support@ironcladsentry.com | 1-833-673-6879
Orders Placed Through Our Website
Due to the higher volume of orders, we are doing our best to continue shipping orders within 2 business days. All orders are processed in the order they are received. We appreciate your patience and understanding during this time. If you have any questions, please contact our support team here or call 1-833-673-6879. You can also email us at support@ironcladsentry.com.
Shipping Method:
All online orders are shipped via USPS Mail or UPS Ground service, unless otherwise specified. There are no shipping charges for ground shipping.
Duties and Taxes for International Orders
Please note that when a package ships internationally, it may be subject to duties and taxes imposed by the destination country. All duties or taxes for international shipments are the sole responsibility of the customer. These charges include, but are not limited to import taxes and/or fees imposed (e.g. handling & brokerage fees) by the destination country. Duties and taxes are not included in the product price or shipping & handling cost and are typically collected once the package arrives in the destination country. You may check with your country's customs office to determine what additional costs may be associated with your order.
Express/Expedited Shipping:
Online purchases are shipped via USPS Mail or UPS Ground service. If you would like to express/expedite your order, arrangements can be made by contacting our support team during our business hours. The customer will be responsible for any additional charges for express/expedited shipping.
Contact Information for Express/Expedited Shipping Arrangements:
Ironclad Sentry Contact Information:
Please include the following contact information so that we may contact you if needed.
UPS Ground Transit Map:
Please refer to the map below for estimated transit times shipping from zip code 54651. Transit time is in business days (excludes Saturdays, Sundays, and Holidays.) Please allow additional time for orders shipping outside the 48 contiguous states.

We offer Free Two Day Shipping for orders over $2,000 shipping to the lower 48 states.
For orders between $100 - $2000, we offer Free Value Shipping going to the lower 48 states.
Additional shipping upgrades can be made at time of purchase, calculated by the size, weight, and destination of your package. Transit times for each method can be found in the chart below.
Due to export reasons, we do not ship outside of the US at this time.
For any questions, feel free to contact Ironclad Sentry Customer Support:
support@ironcladsentry.com | 1-833-673-6879
At ATN, customers can expect the best possible service and timely delivery of their orders. Free ground shipping (5-7 days) is offered on all orders over $100 within the contiguous United States. This ensures that products are received quickly and without any additional shipping cost for qualifying orders.
For customers who require faster delivery, two-day air and next-day air shipping options are available at an additional cost. To learn more about these options or to get a quote, please reach out to info@ironcladsentry.com or call 1-833-673-6879.
Please note that shipping outside the United States is not available due to export reasons. Shipping times are estimated based on the time the order is placed and processed. Every effort is made to process orders promptly, but processing times may vary based on product availability and other factors. Once an order has shipped, a confirmation email with tracking information will be provided.
For any questions, feel free to contact Ironclad Sentry Customer Support:
support@ironcladsentry.com | 1-833-673-6879
Free Shipping on ALL Orders
How long does delivery take?
3-7 business days. (Note: The delivery time of pre-sale products is subject to the arrival time.)
Where does Anker ship to?
United States.
(Note: Shipping restrictions may apply to certain products due to factors such as local/state laws, hazmat materials, large or oddly shaped items, or specific address types that some carriers cannot deliver to.)
How will my delivery be shipped?
Amazon functions as our logistics partner to ship out Anker products. They will choose the carrier that they think works best for our customers.
I ordered more than one item. Will they all be delivered at the same time?
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.
Can I change the delivery address of my package after it has been shipped out?
Unfortunately, we cannot change the shipment once the product is en route, but you can cancel an order within 60 minutes and reorder with accurate details.
Notes:
What do I need to do when I received a different product than what I ordered?
Please contact customer support at support@anker.com or call 1-833-673-6879. For inquiries related to Ironclad Sentry, you can also reach out to support@ironcladsentry.com.
At Ironclad Sentry, we aim to provide the best and fastest shipping service to our customers. We strive to deliver products efficiently and ensure a seamless experience. For any inquiries, feel free to reach us at 1-833-673-6879 or support@ironcladsentry.com.
Order Processing
All orders are processed within 1-3 business days after full payment is received. Orders with out-of-stock or pre-order items require prior communication with our team. Tracking information will be updated and sent to customers once available. We recommend registering as an Ironclad Sentry Member for quick access to updates. If an item is out of stock, our customer service team will reach out, allowing you to choose between waiting for restocking or canceling the order.
Shipping Rates – US
Standard shipping is free for all orders within the contiguous United States. Delivery typically takes 5-12 business days. For items out of stock and requiring shipment from other locations, please contact our customer service for specific details.
Note:
Warehouse Location
Please reach out if you have any questions about shipping costs or need further assistance at 1-833-673-6879 or support@ironcladsentry.com.
Thank you for visiting and shopping at vigorpool.com. VigorPool aims to offer you the best shipping options. Please review the terms and conditions below, which constitute our Shipping Policy for orders within the United States.
Free Shipping Service
We offer free shipping for all products on our website, with no minimum spending threshold.
Shipping Policy
Shipment Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If there is a high volume of orders, shipments may be delayed by a few days. We will notify you by email if there is a significant delay in the shipment of your order.
Shipping Time
Orders within the United States are shipped from our local warehouse. Under normal circumstances, delivery time is estimated at 3-5 business days.
Shipping Method
VigorPool typically ships orders using FedEx, DHL, UPS, or other reliable carriers. The most suitable logistics provider will be selected based on your delivery address. Once your order ships, you will receive an email with the carrier details and tracking number, allowing you to monitor your package.
Shipping Rates
We offer free shipping for all U.S. orders, with no minimum spending required.
Customer Duties
Prices on Vigorpool.com are tax-inclusive, so no additional tax will be required.
Shipment Area
VigorPool offers free shipping for orders within the United States. We do not ship to P.O. Box or APO/FPO/DPO addresses.
Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive a Shipment Confirmation email with your tracking number, which will be active within 24 hours. Most packages are shipped via UPS or FedEx. For further shipping details, you can contact FedEx at 1(800) 463-3339 or UPS at 1-888-742-5877.
Damages
Please inspect your product for any visible damage before signing for it. If any issues are detected, contact VigorPool within 48 hours, providing any necessary proof. Once you have signed for the product, it is deemed accepted as functioning and undamaged. For any suspected damages during transit or a missing package, please contact us at support@ironcladsentry.com as soon as possible.
UPDATE 05/30/2023:
Our lead time for in-stock products is approximately 1 to 3 business days. Please be aware that this may vary depending on daily order volume.
Shipping Details
Lead Time and Shipping Method: For free shipping, we select the most feasible shipping method for your location. Free shipping covers all U.S. locations, including Alaska, Hawaii, and Puerto Rico.
Order Confirmation: If our system flags an order as potentially unauthorized, we may require order confirmation by phone or email. We will notify you immediately if this is necessary.
Backorders: If an item is on backorder, we will email you an estimated shipping time. New product batches generally arrive weekly.
Lead Time vs. Transit Time: "Lead time" refers to our internal processing time at the warehouse, while "Transit time" is determined by your selected shipping option.
Shipping Insurance
MIRA Safety partners with ReDo for shipping protection, which is automatically added to your cart by default. We highly recommend keeping this insurance enabled to ensure coverage in case of loss, damage, or theft. If insurance is disabled, we will do our best to recoup any loss, but cannot guarantee replacement in cases where recovery is not possible.
Claim Filing Guidelines
Please follow these timeframes to file claims:
Marked as Delivered (Stolen)
Stuck in Transit (Lost)
Damaged
For more information, please email us at support@ironcladsentry.com.
At Ironclad Sentry, we aim to provide efficient and reliable shipping services for all Renogy products. Below is an overview of our shipping policies for customers within the United States.
Order Processing
Once your order has shipped, you can contact us at 1-833-673-6879 or support@ironcladsentry.com to track your package.
Shipping Methods and Guidelines
Ironclad Sentry offers various shipping methods, including free ground shipping on select Renogy products. Eligible products will be clearly identified on their product pages.
Important Notes:
Freight Shipping
For panels larger than 200W, freight shipping is required and does not qualify for free shipping. Return orders via freight will incur a $500 charge for delivery and return transportation ($250 each way).
Additional Freight Charges:
Alaska, Hawaii, Puerto Rico, and Guam
Shipping is available via USPS for small parcels and UPS 2nd Day for larger packages. Solar panels over 320W cannot be shipped to these locations. Additional surcharges may apply.
Damages and Replacements
If your order is damaged during shipping or there are discrepancies, please report the issue within 5 business days of delivery by contacting 1-833-673-6879 or support@ironcladsentry.com. Replacement orders will be shipped via ground shipping and cannot be expedited.
Important Reminders
We strongly recommend waiting to schedule professional installation until your order has been received and inspected. While we strive for timely delivery, delays may occur due to unforeseen circumstances.
Let us know if you need additional assistance!
Pricing and Payment:
All product prices are listed on the website on the applicable product pages and are displayed in U.S. dollars. Prices are subject to change without prior notice. Payment in full is required at the time of purchase using any major credit card accepted by Ace or PayPal. Prices listed do not include federal, state, and local sales, use, excise, or similar taxes, or shipping fees. These additional fees will be calculated and added to your total at checkout.
Shipping:
Ace Link utilizes reliable third-party carriers such as UPS and USPS for delivery. In some cases, customer pick-up may be available. We make every effort to ship products within one (1) business day of receiving full payment. If additional manufacturing time is required for your order, Ace Link will contact you with an estimated lead time.
Please note that all delivery times provided in an order confirmation are approximate and may vary due to circumstances beyond our control. We shall not be held liable for any damages, including incidental or consequential damages, resulting from delays or failure to deliver products.
Delivery and Risk of Loss:
Delivery is considered complete, and ownership of the merchandise transfers to you upon acceptance of the shipment by the carrier. From that point, you bear all risks of loss or damage to the products during transit.
Return and Exchange Conditions:
For any questions regarding shipping, payments, or delivery, please contact us at support@ironcladsentry.com or call 1-833-673-6879.
Shipping
Please note that shipping times provided are estimates. Once the unit leaves our facility, we have limited control over the freight company. While shipping delays are uncommon, we kindly ask for your patience should any issues arise with the shipping company that may cause delays.
Shipping Damage
If your machine is damaged during shipment, we will work with the shipping company to resolve the issue. Blue Alpine LLC reserves the right to determine the best course of action, which may include shipping replacement parts such as panels for customer installation or arranging for the machine to be shipped back to our facility for repair. The decision will depend on the extent and nature of the damage.
For any questions, feel free to contact Ironclad Sentry Customer Support:
support@ironcladsentry.com | 1-833-673-6879
UNITED STATES (48 Contiguous States, Excluding Alaska and Hawaii)
The cost for shipping is calculated at checkout. Most orders are shipped within 1-2 business days and will arrive in 3-7 business days via UPS Ground. Two-day or next-day shipping may be selected for an additional cost calculated at the time of order placement.
CANADIAN CUSTOMERS
Customers are responsible for paying Canadian taxes and duties when shipping to Canadian addresses.
ORDERS CONTAINING 10 OR MORE ITEMS
For orders containing 10 or more items shipping to a single address, please call to place the order. These orders may require palletized shipping via LTL (Less Than Truckload), and the cost will be calculated at the time of order placement.
SHIPPING CONFIRMATION EMAILS
A shipping confirmation email will be sent when all or part of your order is shipped. This email will include the UPS tracking number for your convenience.
For any additional questions or support, please contact us.
EMP Shield is committed to providing the best possible delivery experience for our customers.
For any questions, feel free to contact Ironclad Sentry Customer Support:
support@ironcladsentry.com | 1-833-673-6879
At Ironclad Sentry, we are proud to be an authorized reseller of RAM Blinds products, ensuring that you receive top-quality gear directly from a trusted source. We strive to provide a seamless and efficient shipping experience for our valued customers.
Order Processing & Shipping Times
Shipping Costs
Tracking Information
Damaged or Missing Items
Returns & Refunds
Contact Us
For questions about your order, shipping policies, or assistance with your purchase, please reach out to our dedicated support team:
We are here to ensure your experience with Ironclad Sentry is exceptional from start to finish!
Ironclad Sentry products are shipped via LTL (Less-than-Truckload) trucking with curbside delivery service only. Please note the following details to ensure a smooth delivery process:
Shipping Coverage:
Products are shipped exclusively to the contiguous 48 states. A valid street address and contact telephone number are required to arrange delivery. FedEx or other shipping carriers will not deliver to PO Boxes.
Curbside Delivery:
Unloading Capability:
Liability:
Damaged Product Upon Delivery:
Delivery Schedule:
For any questions or additional concerns regarding your shipment, please contact Ironclad Sentry customer support. We are committed to ensuring a seamless and efficient delivery process.
Dillon Manufacturing strives to process your order within 48 hours of placement. All deliveries are shipped from our factory in Athens, TX, and you will receive an email notification once your order has shipped.
Turnaround Times:
Any unexpected shipping delays will be communicated to you as quickly as possible.
Shipping Restrictions:
For any questions, feel free to contact Ironclad Sentry Customer Support:
support@ironcladsentry.com | 1-833-673-6879
Standard Shipping
Standard shipping is free for all orders within the continental US.
Exclusions apply to Hawaii and Alaska, where free shipping is not available. Expedited shipping rates are available on some items.
Small Package Shipments
We ship smaller items via FedEx or UPS. These carriers will deliver the package to your front door without requiring an appointment.
Important Information About Your EZ Hunting Blind Delivery
EZ Hunting Blinds are shipped via LTL freight. The shipping company will call to schedule a delivery time.
LTL freight shipments arrive on a tractor-trailer with a 50' or longer trailer.
If a tractor-trailer cannot access your street, the shipper and EZ Hunting Blinds assume no liability. It is the customer's responsibility to schedule an appointment with the shipping company to:
Freight Delivery Policy
Missing Items
Each EZ Hunting Blind will be shipped as a separate pallet.
If you are missing an item, follow these steps:
DO NOT let the driver do this for you!
Example: If you ordered one EZ Hunting Blind 4' x 4', there should be one pallet. Always verify the number of pallets received.
For any questions, feel free to contact Ironclad Sentry Customer Support:
support@ironcladsentry.com | 1-833-673-6879
Free Shipping
Free shipping is offered on all full kits ordered when shipped to the contiguous 48 United States or to one of the six following provinces in Canada: Alberta, British Columbia, Manitoba, Ontario, Quebec, Saskatchewan.
Shipping Damage
Shipping damage and defective products must be reported within 48 hours of receipt of shipment (not including weekends and holidays). When sending in a product for return or repair, all shipping fees, shipping insurance costs, and shipping damage are the sole responsibility of the customer.
Cancellations
Cancellations are only offered if your item has not yet shipped. If your product has not yet shipped, it can be canceled at no charge with a full refund. After 30 days from the original purchase date, all sales are final.
For any shipping inquiries, please contact 1-833-673-6879 or email support@ironcladsentry.com.
Order Processing
Orders are processed within 1-2 business days after receipt. Please note that orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates and Delivery
We offer a flat-rate shipping charge for all orders within the continental United States. Delivery times typically range from 3-7 business days, depending on your location. For shipments to Alaska and Hawaii, please contact us for specific shipping rates and delivery times.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow 24 hours for the tracking information to update.
Shipping Restrictions
We do not ship to P.O. Boxes or APO/FPO addresses. All deliveries must be made to a physical address.
Damaged or Lost Shipments
If your shipment arrives damaged or is lost in transit, please contact us immediately at support@ironcladsentry.com or 1-833-673-6879. We will work with the carrier to resolve the issue promptly.
Shipping
We are committed to delivering your order as quickly and efficiently as possible. Our shipping process has been designed with speed and reliability in mind.
Free shipping
Free shipping is available on all orders within the continental United States.
However, free shipping does not apply in the following cases:
Shipments to Hawaii, Alaska, and Puerto Rico
Orders destined for remote areas identified by our warehouse shipping system
If your shipping address falls into a remote area where free shipping is not supported, our customer service team will reach out with a screenshot from the warehouse backend to confirm. These determinations are made based on ZIP code, which is why a full list of restricted areas is not provided here. Thank you for your understanding.
Verification
Once your order is authorized and verified, you will receive a confirmation email.
We begin processing your order immediately upon confirmation. Because of this, order changes or cancellations may not be possible, but we will do our best to accommodate your request if timing allows.
Processing time
Order processing takes 1–3 business days.
This timeline does not include weekends or holidays.
Shipping time
Shipping typically takes 5–10 business days, but may extend to 12–15 business days during peak seasons or holiday periods.
Please allow extra time for delivery to international destinations or during periods of high demand.
Notice
Delivery times are estimated from the date of shipment, not the order date. Delays may occur due to invalid addresses, customs clearance, or unforeseen logistical issues.
If your package has not arrived within the expected window, please submit a support ticket within 60 days of shipment. One of our representatives will respond within 24 hours.
Late inquiries beyond 60 days may not be accepted.
For any questions, feel free to contact Ironclad Sentry Customer Support:
support@ironcladsentry.com | 1-833-673-6879
Free shipping is available on RockyMounts products over $49 within the contiguous United States, including free return shipping. If there is an issue with your order, Ironclad Sentry Customer Service will assist with providing a return label when applicable.
All RockyMounts orders ship from Grand Junction, Colorado (80501).
Orders ship Monday through Friday. UPS Ground transit times vary by destination and are calculated based on distance from the shipping origin.
All items are considered in stock unless otherwise noted on the product page.
If you are planning a trip or need your product by a specific date, please note that UPS or postal service delays may occur and are outside of our control. We recommend allowing additional time when placing your order.
For shipping questions or assistance, please contact Ironclad Sentry Customer Service at:
support@ironcladsentry.com
1-833-673-6879

All Goose Gear product prices include shipping to destinations within the lower 48 contiguous United States.
Goose Gear provides complimentary shipping protection through Route at no additional cost. This coverage applies to lost, stolen, or damaged packages during transit. If an issue occurs, Ironclad Sentry Customer Service will assist with the claim process.
Goose Gear products are built to order, and lead times vary by product. Once your order ships, transit time depends on the carrier and delivery location. Tracking information will be provided once the order leaves the facility.
Shipping to Alaska or Hawaii is not included and must be quoted separately. International shipping, U.S. territories, and APO addresses are not supported. International customers may use a U.S.-based freight forwarder to receive their order.
Goose Gear does not provide commercial invoices, customs paperwork, or export documentation. International sales must be arranged through an authorized dealer or freight forwarder.
Route shipping protection covers lost, stolen, or damaged packages. Claims must be submitted within the applicable timeframes based on the issue and last tracking update. Ironclad Sentry Customer Service can assist with initiating a claim if needed.
For freight and large-item deliveries, customers will be contacted prior to shipment to confirm availability. Freight carriers may also call to schedule delivery. It is important to ensure someone is available to receive the shipment to avoid delays.
Delivery locations must be accessible to freight trucks. Customers should notify Ironclad Sentry in advance of any restrictions such as narrow roads, low-hanging branches, gated access, or limited delivery windows.
Freight deliveries are curbside only. The driver will unload the shipment to the ground if equipped with a liftgate, but moving the product inside is the customer’s responsibility. Liftgate service should be requested if there is no loading dock or forklift available. Additional fees may apply for inside delivery or special handling.
Upon delivery, customers should inspect the packaging for visible damage before signing. Any visible damage should be noted on the delivery receipt and documented with photos. Packages should be opened promptly to inspect for concealed damage, which must be reported within 24 hours.
Additional fees may apply for limited-access locations, missed delivery appointments requiring redelivery, or special delivery accommodations.
Once shipped, tracking details will be provided so shipment progress can be monitored directly with the carrier.
If a delivery address change or special delivery request is needed, please contact Ironclad Sentry Customer Service as soon as possible. Changes made after shipment may result in additional fees or delivery delays.
For shipping questions or assistance, please contact Ironclad Sentry Customer Service at:
support@ironcladsentry.com
1-833-673-6879
Ironclad Sentry strives to process and ship Leitner Designs orders either the same business day or next business day. Orders ship via UPS or USPS, depending on the size, weight, and destination of the shipment.
Once a package has been scanned and picked up by the carrier, the shipment cannot be canceled, intercepted, or modified. Customers who wish to reroute a shipment must do so directly through the carrier, and any associated fees are the responsibility of the customer.
Orders over $150 shipped via UPS require a signature upon delivery. If no one is available to sign and the package is returned, the customer will be responsible for any reshipping costs. Ironclad Sentry is not responsible for packages returned due to missed signature attempts or delivery refusals.
Packages returned due to incorrect address information, delivery refusal, or failure to retrieve the shipment will be held until the customer contacts Ironclad Sentry. Any costs required to re-ship the item will be the customer’s responsibility. Customers are encouraged to verify shipping details carefully at checkout.
If a shipment arrives damaged due to carrier handling, please contact Ironclad Sentry Customer Service immediately so a damage claim can be filed. Please include your order number, shipping label, and clear photos of the damage. Damage claims must be reported promptly after delivery to qualify for support.
Leitner Designs products ship within the United States only. Direct international shipping is not available. Customers outside the U.S. may be serviced through authorized international distributors depending on region.
While every effort is made to ensure timely delivery, once a package leaves the shipping facility, carrier transit times and delays are outside of our control. Factors such as weather, carrier disruptions, or peak shipping seasons may affect delivery timelines. Tracking information will be provided once the order ships.
For any questions, feel free to contact Ironclad Sentry Customer Support:
support@ironcladsentry.com| 1-833-673-6879
At MAXTRAX, we’re committed to getting your gear to you quickly and reliably.
Shipping Policy
We’re committed to getting your gear to you as quickly and efficiently as possible. Below you’ll find details on how we ship orders within the U.S.
Shipping Methods & Rates
Free Shipping
Delivery time: 3–8 business days
All MAXTRAX orders placed through Ironclad Sentry qualify for free shipping, no minimum required.
A Few Things to Note
For any questions, feel free to contact Ironclad Sentry Customer Support:
support@ironcladsentry.com| 1-833-673-6879
Rhino-Rack USA – Domestic Delivery Only
Shipping Rates
All Rhino-Rack orders placed through Ironclad Sentry qualify for free shipping.
Order Tracking
Once your order has shipped, a shipping confirmation email will be sent with tracking information.
Some orders may ship in multiple boxes, each with its own tracking number.
Orders received by 12:00 PM MT may ship the same day.
Shipping Methods
Ground Shipping
Estimated delivery: 1–6 business days
Business days are Monday–Friday, excluding federal holidays. Weekend delivery is subject to carrier availability.
No shipping to P.O. Boxes.
Delivery of Large Items
Oversized items ship via LTL freight. The carrier will contact you to schedule delivery, and a signature will be required.
Missed delivery appointments or re-delivery requests may incur additional charges.
Delivery to Extended Areas
For shipping outside the contiguous U.S. (Alaska, Hawaii, U.S. Territories), please contact us for a custom quote.
Some oversized items may not be eligible for delivery to these areas.
Shipping Restrictions
For any questions, feel free to contact Ironclad Sentry Customer Support:
support@ironcladsentry.com | 1-833-673-6879
Rhino-Rack USA – Domestic Delivery Only
Shipping Rates
All Rhino-Rack orders placed through Ironclad Sentry qualify for free shipping.
Order Tracking
Once your order has shipped, a shipping confirmation email will be sent with tracking information.
Some orders may ship in multiple boxes, each with its own tracking number.
Orders received by 12:00 PM MT may ship the same day.
Shipping Methods
Ground Shipping
Estimated delivery: 1–6 business days
Business days are Monday–Friday, excluding federal holidays. Weekend delivery is subject to carrier availability.
No shipping to P.O. Boxes.
Delivery of Large Items
Oversized items ship via LTL freight. The carrier will contact you to schedule delivery, and a signature will be required.
Missed delivery appointments or re-delivery requests may incur additional charges.
Delivery to Extended Areas
For shipping outside the contiguous U.S. (Alaska, Hawaii, U.S. Territories), please contact us for a custom quote.
Some oversized items may not be eligible for delivery to these areas.
Shipping Restrictions
For any questions, feel free to contact Ironclad Sentry Customer Support:
support@ironcladsentry.com | 1-833-673-6879
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