Once your order is processed, shipping times depend on the selected shipping method and your location. Most orders are processed and shipped within 1-3 business days. Delivery times typically range from 3-7 business days for standard shipping within the contiguous United States. For international orders or expedited shipping, delivery times may vary. You'll receive a confirmation email with tracking information as soon as your order ships. If you have questions about your order status, feel free to contact us at support@ironcladsentry.com or call 1-833-673-6879 during business hours.

Simply fill in the Contact Form or via email support@ironcladsentry.com

Your Tracking Number will be emailed to you within 1-3 business days after your order.

Email Notifications: After processing and shipping, we'll send an email with your tracking information to the address provided at checkout. Please verify its accuracy beforehand.

Tracking Link: This email includes a link directly to our delivery partner's site, where real-time data lets you follow your package's progress closely.

Real-Time Updates: Our system allows for live monitoring of your shipment, informing you promptly of its out-for-delivery status and confirming successful delivery.

 If questions or concerns arise regarding the location or tracking of your order, Contact us via email at support@ironcladsentry.com or call us at 1-833-673-6879. Our team is eager and ready to assist, ensuring timely and secure delivery right to your doorstep. 

We process all orders in USD currency.

Yes, all customers will receive an order number after placing their orders. Please contact us if you don't receive one within 24 hours

We accept the following payment cards: Visa, Mastercard, Discover, Amex, Venmo, JCB, Diners Club and Apple Pay.

Of Course! Our store is certified Level 1 PCI DSS compliant and meets all 6 categories of PCI standards. We use the most up to date security systems and encryption software to ensure your personal details such as name, address and bank details are kept safe and secure.

We do not sell our customers information. Emails are strictly for follow-up, also to send newsletters of our promotions and coupons for discounts if you signed up to receive our Newsletter.

The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.

It is the responsibility of the buyer to enter the shipping address correctly. We do our best to speed up processing and shipping times, therefore there is a very small time gap to change the address of your order. If you decide to change your shipping address, please write to us at support@ironcladsentry.com as soon as you place your order. We will do our best to make the change, however, we cannot guarantee that we will be able to do so, as there are varying time limits in which we are able to do so.If it's too late for our team to make changes on your order, the only thing we can do is wait to see if the package gets returned back to us. If it does get returned back to our warehouse, we can then ship it to the correct address/provide you with a full refund. Can't find the question you are looking for? Don't hesitate to contact us. We are always here to answer your questions. Email: support@ironcladsentry.comPhone: 1-833-673-6879

Please check our return/refund/exchange policy here.