RockyMounts GuideRail

By far the best bike rack we've ever used! Easy of use and build quality are top notch. Well thought out design. We've had many other racks over the past 30 years and this performs better in every way.

I needed a safe and secure way to transport my Trek mountain bike, so I chose the RockyMounts GuideRail after evaluating several high end options. I'm amazed at the overall engineering, construction, and quality of this rack. Initially I was troubled by the cost, but any qualms I had were eliminated once I saw the product. The packaging was exceptional, and assembly was simple. More importantly, it's a tight and secure fit into my 2" hitch receiver. There's minimal movement from my bike when mounted on the rack, which was always my concern.

BTW, I'm using the GuideRail on a Jeep Wrangler which has a rear-mounted spare tire. I purchased the 8" extension separately after the GuideRail arrived and I realized it wouldn't work on my vehicle without it. Thankfully, I was able to order an extension that was keyed to match my GuideRail, which was incredibly useful. I'm really happy with my purchase and I'm glad that I chose the RockyMounts GuideRail system to secure my bike to my Jeep.

Love our new bike rack. It was so easy to assemble and bikes are easy to load and unload.

I looked at all the options when deciding on a new rack. What truly impressed me was Rocky Mounts customer service. I called the leading competitor rack of similar design and no one answered the phone. Rocky mounts answered all my questions thoroughly and the team was very helpful. The rack is fantastic and I love it! I've been using it every day for a month. The only compromise I would mention is that it is very heavy with the add on attachment. This is fine, but something to consider. I now have it set up for two bikes and use the add on only for big trips when I can't put a bike in my pickup bed. Overall this is 5 star product and 10 star service!

Normally people write about the product or leave reviews when they dont like something, but this is different. I will start with the customer experience/customer service. I have never experienced anything like it! I had some questions, they answered my questions VERY promptly and even went out and took measurements of stuff for me to confirm things would fit my truck! Not only did they go above and beyond for a potential customer, once I placed my order and they shipped my item, they left me a little personal note on one of the accessories I purchased. It simply said "Go Bills". You might think, who cares.... I do! You should! This goes to show a lot about who they are as a company and that they truly care about and pay attention to their customers. This company is from Colorado and I am from Buffalo, so the fact that someone there took the extra few seconds to not only notice I was from Buffalo, but to also write Go Bills and show a little support for my hometown team. Just super cool to me. Now, on to the rack itself. This thing is pretty light for how bomb proof and sturdy it is! It is super simple and functional, goes together in minutes, and looks, feels and functions like no rack I have ever owned. I have 100% confidence in this rack carrying my expensive mountain bike, locking it and going into a store or to grab a beer after riding. I can not say the same for some of the other racks I have owned. I had a few specifics that a rack had to meet for me to even consider purchasing it. Weight was important because my last rack was so heavy I dreaded installing and removing it every time. It needed to lock my bikes, fit my son's 20 inch MTB, work with my HD truck hitch setup, be contactless with no frame or fork touching, and tilt down so I could access my tailgate. For those with an HD truck and 2.5 inch hitch, you do not need the extended hitch pin. The standard hitch pin is long enough to reach through, tighten down and lock in my HD hitch. I set up my rack and mounted my bike just to practice loading and locking, and it is so much easier, quicker and stress free than my previous racks. I have yet to travel with it, but I have 100% confidence in this rack. If you are in the market for a platform style rack and this one fits your budget, I highly recommend it!